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Heroes Team: a hotel’s staff, connected on iPhone and Android.

The companion to Heroes PMS, Heroes Team (“Heroes Teams” on the stores) links the front desk, housekeeping and maintenance: team chat, audio and video calls, push-to-talk and today’s tasks, in two native apps.

Heroes Team — messages, audio and video calls and today’s tasks for hotel staff, on iPhone and Android
2Native apps: iOS and Android
3Ways to talk: message, call, push-to-talk
3Sign-in options: Heroes PMS account, Google, Apple
Context

In a hotel, the team never stops moving.

Housekeepers, technicians, receptionists: most of them are never at a computer. Instructions travel through phone calls, personal messaging apps or dedicated walkie-talkies.

Heroes Team gives everyone a work phone that matches the PMS: they see their tasks, message a colleague, call them or talk over push-to-talk without leaving the app.

Our role

Two native apps, one account.

  • Design: Team, Today and Channels screens, store listing visuals.
  • iOS: a Swift app with CallKit, PushKit, Apple’s Push to Talk framework, Live Activities and widgets.
  • Android: a Kotlin app, notifications and incoming calls.
  • Server: messaging and calls wired into Heroes PMS.
  • Sign-in: “Continue with Heroes PMS”, Google or Apple.
Features

What Heroes Team does.

01

Team chat

Conversations between colleagues and channels, with photos.

02

Audio and video calls

Calls from the conversation; on iPhone, an incoming call shows like a phone call.

03

Push-to-talk

Apple’s native Push to Talk: speak to a colleague without unlocking the phone.

04

Today’s tasks

The Today screen lists each person’s tasks, checked off with a tap or a photo.

05

Live Activities

On iPhone, the lock screen keeps the current task and push-to-talk within reach.

06

Password-free sign-in

With a Heroes PMS, Google or Apple account.

Technology

The stack, without the jargon.

  • iOS: Swift, CallKit, PushKit, Push to Talk, ActivityKit, WidgetKit, notification extension.
  • Android: Kotlin, Firebase Cloud Messaging.
  • Video calls: OpenTok (Vonage).
  • Server: the Heroes PMS Laravel application.
And the next one?

Your project here next year.